Frequently Asked Questions
After confirming your order, our delivery team will give you a call to arrange delivery date and time with you. Delivery will be done within 3 working days.
Do take note that PREORDER products will take longer to arrive.
For small items we will appoint a third-party (Qxpress) to deliver along with tracking included.
Yes, we will install and deliver on the same day.
Yes we do. With additional charges.
Yes you may. Do approach us in the chat to inform us of the date you would like us to deliver on.
Yes you may. Do approach us in the chat to inform us of the new updated location latest one day in advance of the said delivery date. If only told on the day of delivery date, delivery will NOT be done on the same day and will be pushed to another day.
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DELIVERY AND INSTALLATION
When will I receive my order?
After confirming your order, our delivery team will give you a call to arrange delivery date and time with you. Delivery will be done within 3 working days.
Do take note that PREORDER products will take longer to arrive.
For small items we will appoint a third-party (Qxpress) to deliver along with tracking included.
Will installation and delivery be on the same day?
Yes, we will install and deliver on the same day.
Do you provide same day delivery?
Yes we do. With additional charges.
Can I request a later date for delivery and installation?
Yes you may. Do approach us in the chat to inform us of the date you would like us to deliver on.
I accidentally key in the wrong address, can I change it?
Yes you may. Do approach us in the chat to inform us of the new updated location latest one day in advance of the said delivery date. If only told on the day of delivery date, delivery will NOT be done on the same day and will be pushed to another day.